Chronova is a social network and peer-to-peer marketplace for watch enthusiasts and collectors. This policy explains what information we collect when you use our app, how we use it, and the choices you have. We've written it in plain language, because trust between collectors matters.
Information We Collect
We collect information you provide directly, information generated as you use Chronova, and information from third-party services you choose to connect.
Information You Provide
Account Details
Name, email address, username, password, profile photo, and biographical details.
Posts & Content
Photos, videos, captions, comments, likes, and watch collection details you share.
Messages
Direct messages and conversations you have with other collectors on the platform.
Marketplace Listings
Item descriptions, photos, pricing, condition, provenance, and transaction history.
Subscription Data
Chrono+ subscription status, purchase receipts, and renewal information.
Support Correspondence
Messages you send us for customer support or feedback.
Information Collected Automatically
- Device information: device model, operating system version, unique device identifiers, language, and time zone.
- Usage data: features you use, posts you view, searches, session duration, and interaction patterns.
- Log data: IP address, crash reports, performance data, and error logs.
- Approximate location: derived from IP address, used for marketplace regional relevance. We do not collect precise GPS location unless you explicitly grant permission.
Information from Third Parties
- Sign in with Apple: if you use this to register, we receive your name and a relay email address as permitted by Apple.
- Payment processors: transaction confirmations, but not your full payment card details.
How We Use Your Information
We use the information we collect to operate, maintain, and improve Chronova. Specifically:
- To create and manage your account and authenticate your identity.
- To display your posts, listings, and profile to other users as you choose.
- To deliver messages, notifications, and alerts you've opted into, such as auction updates and new message notifications.
- To facilitate peer-to-peer marketplace transactions and subscription billing for Chrono+.
- To power features such as watch detection in post creation, timegrapher analysis, and personalized content recommendations.
- To maintain safety, prevent fraud, detect counterfeit listings, and enforce our Terms of Service.
- To provide customer support and respond to your requests.
- To analyze usage patterns, diagnose technical issues, and improve app performance.
- To serve relevant advertising where applicable, and measure ad effectiveness.
- To comply with legal obligations and respond to lawful requests.
Third-Party Services
Chronova integrates with the following services, each of which has its own privacy practices:
- Apple Sign In and Apple Push Notifications — authentication and notifications.
- Firebase (Google) — authentication, database, analytics, and crash reporting.
- Cloud storage provider — hosting of user-uploaded photos and videos.
- Google AdMob — advertising and ad measurement.
- Apple StoreKit / RevenueCat — subscription management for Chrono+.
- Analytics providers — aggregated usage insights to help us improve the product.
We encourage you to review the privacy policies of each service. We are not responsible for the privacy practices of third parties.
Tracking & Advertising
Chronova displays advertising through Google AdMob to support the free tier of our service. Chrono+ subscribers may receive a reduced or ad-free experience.
App Tracking Transparency
In accordance with Apple's App Tracking Transparency framework, we request your permission before tracking your activity across other companies' apps and websites. You may grant or deny this permission at any time in your device settings. If you deny tracking, you will still see ads, but they may be less relevant to you.
Identifiers Used for Tracking
When you consent to tracking, we and our advertising partners may use the Identifier for Advertisers (IDFA) and similar identifiers to measure ad performance and deliver personalized advertising.
Marketplace Transactions
When you buy or sell a watch through the Chronova marketplace:
- Buyers and sellers exchange information necessary to complete the transaction, which may include name, shipping address, and contact details.
- Payment information is processed by our payment partners; Chronova does not store full credit card numbers.
- We retain records of transactions for accounting, fraud prevention, dispute resolution, and legal compliance.
- Listings, ratings, and reviews may remain visible on the platform after a transaction is complete.
Data Storage & Security
We take reasonable administrative, technical, and physical measures to protect your information, including encryption in transit, secure cloud infrastructure, access controls, and regular security reviews.
However, no method of transmission over the internet or electronic storage is perfectly secure. We cannot guarantee absolute security, and you share information with us at your own risk.
Your data is primarily stored on secure cloud infrastructure. Photos and videos are hosted with our cloud storage provider; account and activity data is hosted with Firebase.
Data Retention
We retain your information for as long as your account is active or as needed to provide Chronova to you. After you delete your account, we remove your personal information within 30 days, with the following exceptions:
- Transaction records retained for legal and tax purposes.
- Content shared with other users, such as messages they've received, which may remain in their accounts.
- Aggregated or anonymized data that no longer identifies you.
- Information we are required to retain by law.
Your Rights & Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: request a copy of the personal information we hold about you.
- Correction: update or correct inaccurate information.
- Deletion: request that we delete your account and associated personal data.
- Portability: receive your data in a portable, machine-readable format.
- Objection: object to certain types of processing, including direct marketing.
- Withdraw consent: where we rely on consent, you may withdraw it at any time.
You can manage many of these directly in the app: edit your profile, adjust notification settings, manage tracking preferences, or delete your account from the settings menu. For requests we cannot fulfill in-app, contact us at the address below.
California Residents
California residents have specific rights under the CCPA and CPRA, including the right to know what personal information is collected and to request deletion. Chronova does not sell personal information as defined by California law.
European & UK Users
If you are located in the European Economic Area, United Kingdom, or Switzerland, our legal basis for processing your information depends on the activity: performance of a contract, legitimate interest, legal obligation, or your consent. You may also lodge a complaint with your local data protection authority.
Children's Privacy
Chronova is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. In certain jurisdictions, the minimum age may be higher. If we learn we have collected information from a child under the applicable age, we will promptly delete it. If you believe a child has provided us with personal information, please contact us.
International Users
Chronova is operated from the United States. If you access the app from outside the U.S., your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. These countries may have data protection laws different from your country. We take steps to ensure your information receives an adequate level of protection wherever it is processed.
Changes to This Policy
We may update this privacy policy from time to time. When we make material changes, we will notify you through the app or by email and update the "Effective" date at the top of this page. Your continued use of Chronova after the effective date constitutes acceptance of the revised policy.
Contact Us
If you have questions, concerns, or requests regarding this privacy policy or your personal information, we'd like to hear from you.